Let’s not complicate things

Working through client files I am struck by how organisations struggle with elaborate procedures.

The managers can’t follow elaborate procedures in practice, and often bypass them.

It is tempting for HR to write careful lists of “do’s” and “don’ts”. The guidance notes can be far longer the procedures. They rarely achieve the desired result.

Nothing substitutes for having clear, simple systems which everyone understands. This allows managers to manage their staff.

HR’s proper desire for compliance and clear documentation can be combined with line management’s need for performance and speed.

Properly approached, ‘compliance’ is a productive way to build real performance gains into the people management strategies of your business.

It doesn’t have to be any more complicated than you make it…

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